Performance Tiers (Base RP)
Your base RP is determined by your QA score on each call:
Perfect
100%
+30 RP
Excellent
95-99%
+20 RP
Good
85-94%
+10 RP
Acceptable
75-84%
+3 RP
Needs Improvement
<75%
-15 RP
Bonus Opportunities
Earn extra RP by maintaining consistency and high volume:
🔥
Streak Bonus
+3 RP per consecutive perfect call (max +15)
📈
Volume Bonus
+5 RP at 10 calls, +10 RP at 20 calls, +15 RP at 30 calls daily
⭐
Consistency Bonus
+25 RP for 5+ calls at 85% or higher in a single day
Tips to Maximize RP
- Aim for 100% on every call to build streaks and earn the +30 base RP
- Maintain high call volume to unlock volume bonuses
- Stay consistent throughout the day to earn the consistency bonus
- Avoid calls below 75% as they result in -15 RP penalty